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Don’t be like GM: How a BPM strategy can help you avoid bankruptcy

Midmarket CIOs who think of a business process management (BPM) strategy in its basic form as a tool for putting processes around purchase orders, claims or employee onboarding and offboarding should...

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Budget saver: Ramping up process automation with free automation tools

Recently, I’ve been talking to CIOs at midsized organizations about whether the recession is over and the recovery has begun. In some industries at least, the cost-cutting isn’t over and the need to do...

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The CIO’s best business transformation teacher? Another CIO

As CIOs struggle to innovate around business transformation, they are finding that other CIOs are the best friend they can have. We have written much in the past two years about how the CIO must make...

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Small business trends: mPOS driven by consumerism

Want to know how mobility is influencing small business trends with regard to customer payments? The answer is at your fingertips — literally. Arriving in email inboxes last week was an announcement...

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